Terms & Conditions

1. Provider and Acceptance

The Services are provided by Vendbear, a trading name of Do Make Limited — a company registered in England & Wales. Registered office address: The Hawk Creative Business Park Hawkhills, Easingwold, York, England, YO61 3FE

By using the Services, you agree to these terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. Eligibility and Accounts

• You must provide accurate account information.
• You are responsible for maintaining account credentials and account security.
• You are responsible for activities that occur under your account unless caused by our breach.
• You must notify us promptly at support@vendbear.com if you suspect unauthorized access.

3. Description of Service

Vendbear provides tools for digital product sellers, including hosted storefront functionality, checkout integrations, file delivery workflows, and related account and support features.

You remain responsible for your own business operations, pricing, tax obligations, legal disclosures, and customer communications.

4. Acceptable Use

You must not use the Services to:

• Violate applicable laws or regulations.
• Infringe intellectual property or other rights.
• Upload, distribute, or promote unlawful, fraudulent, deceptive, abusive, or malicious content.
• Interfere with or disrupt the Services, including unauthorized access attempts.
• Use the Services to transmit malware or harmful code.

We may suspend or terminate access for violations, including repeated or serious violations.

5. Fees, Billing, and Payments

Paid features, if any, are billed based on the plan and pricing shown in the Service at the time of purchase.

• You authorize us and our payment processors to charge applicable fees.
• Fees are generally non-refundable except where required by law or expressly stated by us.
• You are responsible for taxes, duties, and similar charges associated with your use of the Services.

6. Intellectual Property

Vendbear and its licensors retain all rights in the Services, including software, branding, and related materials.

You retain rights to content you submit to the Services. You grant us a non-exclusive license to host, process, and display your content solely as needed to operate and improve the Services.

7. Third-Party Services

The Services rely on third-party providers (for example payment processing, email delivery, hosting, and infrastructure). Your use of those third-party services may also be subject to their separate terms and policies.

8. Service Availability and Changes

We may modify, update, or discontinue all or part of the Services at any time. We do not guarantee uninterrupted or error-free operation.

We may perform maintenance that temporarily affects availability.

9. Termination

You may stop using the Services at any time. We may suspend or terminate access if you violate these terms, create risk to the Services or other users, or where required by law.

Sections that by nature should survive termination will survive, including payment obligations, intellectual property, disclaimers, and limitation of liability.

10. Disclaimers

To the fullest extent permitted by law, the Services are provided on an as is and as available basis without warranties of any kind, express or implied.

We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Vendbear will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill.

To the fullest extent permitted by law, Vendbear total liability for claims related to the Services will not exceed the amount you paid to Vendbear for the Services in the 12 months before the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Vendbear and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services, content, or violation of these terms.

13. Governing Law

These terms are governed by the laws of England and Wales, without regard to conflicts of law principles. The courts of England and Wales will have exclusive jurisdiction, except where mandatory law provides otherwise.

14. Changes to Terms

We may update these terms from time to time. Updated terms become effective when posted, unless a later effective date is stated.

Your continued use of the Services after changes become effective means you accept the updated terms.

15. Contact

If you have questions about these terms, you can contact us at support@vendbear.com